Product Repair & Return - cxcustom1
Product Repairs,
Returns & Service
Biamp provides comprehensive support for products under warranty and outside warranty. If you’re having trouble and need technical repairs / support, or need to return product, complete the relevant Return Authorization form below and a representative will contact you to discuss support options available for your situation. You can also contact us at support@biamp.com or 877-242-6796. For product order inquiries, email orders@biamp.com.
RA - Product Repair or Replace
Have a malfunctioning Biamp product? Our Technical Support team is on hand to determine if a repair or replacement is necessary. Click below to submit a return authorization request, and a team member will reach out to assist you.
RA - For Credit
Ordered or received the wrong product or quantity? Our Customer Service team will help with these returns and if needed, correct products will be dispatched. Use this return authorization request, and a team member will reach out.
Loudspeaker Field Servicing & Parts
You can always return a loudspeaker for repair, but sometimes it’s easier to have it fixed in the field. Biamp utilizes Authorized Field Service Stations across the continental U.S. that can help. You can also order replacement parts if needed.